Privacy Policy

At Aztec Mechanical, we respect your privacy and are committed to being transparent about how we collect, use, and protect your personal information. This Privacy Policy explains what data we collect when you interact with our website (https://www.aztecmechanical.com) or services, why we collect it, and how we use it. We aim to keep things simple and straightforward because we value your trust.

Who We Are

Our website address is: https://www.aztecmechanical.com. We are an HVAC provider in Albuquerque, New Mexico..

Information We Collect and How It’s Used

  1. Personal Information You Provide:
    • When you send messages, request services, or contact us, we may collect details such as your name, email address, phone number, and other relevant information. This helps us respond to your inquiries, provide services, and improve your experience.
  2. Technical Information:
    • We may collect your IP address, browser type, operating system, and browsing behavior to monitor site usage and enhance performance.
  3. Cookies and Similar Technologies:
    • Cookies help us improve your experience by saving preferences and tracking website interactions.
    • You can manage your cookie preferences in your browser settings. Temporary cookies used for login and compatibility purposes will expire within specific timeframes (e.g., 1 day to 2 weeks).
  4. Embedded Content from Other Websites:
    • Articles or media embedded on our site (e.g., videos) may collect data as if you visited the external site directly. These sites may track your interaction based on their privacy practices.

How We Use Your Information

We use the collected information to:

  • Provide, manage, and improve our HVAC services.
  • Communicate with you regarding appointments, inquiries, or updates.
  • Enhance our website’s functionality and address technical issues.
  • Detect and prevent fraudulent activities or security breaches.

Who We Share Your Data With

  1. Trusted Service Providers:
    • We work with reputable third-party providers for tasks like payment processing, database management, or email communications. These providers only access the data necessary to perform their specific functions.
  2. Legal Requirements:
    • We may disclose personal information if required by law or to protect the rights, safety, or property of our company, clients, or the public.

How Long We Retain Your Data

Comments and their metadata may be retained indefinitely to streamline follow-up interactions.

Your Rights Over Your Data

You have the right to:

  • Request an exported file of the personal data we hold about you.
  • Request that we delete your personal data, except for information required for legal, security, or administrative purposes.

To exercise these rights, please contact us at 505.884.2770.

Where Your Data Is Sent

Visitor mesages may be checked through an automated spam detection service to ensure site security and functionality.

Our Commitment to Privacy

We value your trust and prioritize your privacy. We do not sell your personal information. Data collected is used solely to support our relationship with you and comply with legal obligations.

Contact Us

If you have questions or concerns about this Privacy Policy, reach out to us at: 505.884.2770